The Anatomy of A Social CRM Profile Using SocialCRM Tools

Service-Push’s new suite of Social CRM Products for Salesforce.Com illustrates how to link Twitter, LinkedIn, and Facebook information about your customer right within Salesforce.Com. Attached are a high level suite of features:

• Lookup Twitter, Linkedin, and Facebook information regarding your Contacts.
• Automatically Monitor Customer Conversations.
• Seamlessly Create Leads from Twitter
• Import Twitter Conversations into Lead or Contact Records.
• Import Facebook Profile information into Lead or Contact Records.
• Track Lead Source Information as a Facebook, Twitter, or Linkedin Source.
• Track company conversations.
• Lookup Company Fan Pages.