Realtime Twitter Support & Lead Generation with SocialCRMTools

Here is a preview of how to provide pro active and realtime Twitter Support and Lead Generation by monitoring Twitter Conversations within Salesforce.Com. The new features in the SocialCRM Suite of tools allows you to monitor the conversations on key search terms, and then create support cases or leads in SFDC. To learn more visit http://www.socialcrmtools.com or http://www.service-push.com.