3 Simple Diagrams That Explain Social CRM

By John M Perez · July 5, 2009 · Filed in Blog, CRM, Social CRM
The Social Media Ecosystem

Traditional CRM Prospecting

CRM Prospecting in A Social World

These slides I believe are from Brent Leary. Great stuff.

Comments

The top one is mine, 2nd & 3rd are Brent’s. :)

Leave a Comment